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Hightail express trouble sending files7/26/2023 Click here for the separate file upload facility. File upload and download speeds are quite reasonable.Īnother such (free - up to a certain file size) facility is Hightail (We have a separate file upload facility if for some reason you can’t send your files when you submit your job (maybe you sent the wrong file, or you found a correction and need to send another file). Hightail also offers collaboration and project. Hightail makes it easy for anyone to share, transfer and receive large files. The advice contains your message and the link to download the file. The solution is aimed at employees of small and large organizations who exchange large and/or confidential files in their business context, but do not want to build a complex infrastructure. It is free, for a limited amount of file storage and simply involves uploading a file to DropBox, adding a message, and sending an advice to the email address you nominate. Our East Coast servers are located in Ashburn, Virginia so please test the location that you are closest to. All computers use Java, and in the past couple of years, it has become problematic, with updates not occurring automatically.Īn excellent option for submitting large files is DropBox. 4) Run a speed test to check your upload speeds an upload of at least 1.0Mbps is best for a smooth file transfer (Our West Coast servers are located in Portland, Oregon. If our file submission page is not working, please check to see that the Java software on your computer is up-to-date. We recommend you use an Australia Post Express Post bag which will usually reach us the following morning. Files larger than that should be burnt to CD or DVD and sent to our PO Box (, PO Box 311 Calwell ACT 2905). We suggest you limit the size of files for upload to about 150Mb. You can also collect files from anyone by just sharing a link with them which they can use to directly upload and send files to you. Our file upload facility has proved to be very reliable and we recommend you upload your file when you place your order on our product page. Mac users, click here to get Stuffit if you don’t have it. PC users, click here to get WinZip if you don’t have it. You should then use file compression software to ‘zip’ (if you are working on a PC) or ‘stuff’ (if you are working on a Mac) the folder or directory containing your files. This may include image files, font files and the actual page layout file or files. We recommend therefore that you create a single folder or directory for your job, and place all the files we will need in it. You can now customize the size of the logged file when sending logfiles and keep the file size to a minimum. This should eliminate any compatibility problems and allow it to work correctly on your computer. By using file compression software, you go a long way towards ensuring your files will be transmitted through the internet as fast as possible and without corruption. Hightail Express puts file sharing on a whole new level, allowing the senders to upload.
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